Therasoft Dental

Supercharge your operations with AI

No need to change out your EHR. Therasoft Dental complements Open Dental with three AI-assisted agents, in one package. Your chart stays exactly where it is; the busywork you dread comes off your plate.

for dental practices on Open Dental

myPractice Portal

No VPN. No on-site install. Connect with an Open Dental API key in minutes.

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Request early access

See it run against your Open Dental data. We’ll reach out within one business day.

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From the team behind Therasoft — trusted by behavioral-health practices for 20+ years Built for Open Dental — official cloud API integration HIPAA compliant — Business Associate Agreement included

AI Assisted Billing

The insurance billing you'd love to hand off

Verifying benefits, filing claims, posting ERAs, chasing denials — the part of running a practice nobody went to dental school for. Open Dental keeps your chart; Therasoft Dental takes the billing grind off your front desk's plate.

Eligibility & benefits

Every patient verified before they walk in

A nightly sweep reads tomorrow's schedule from Open Dental and runs eligibility on every patient who needs it. Your front desk opens a green-yellow-red schedule instead of a phone queue with payer hold music.

  • Full dental breakdown, not just "active": annual maximum remaining, individual and family deductibles met-to-date, coverage percentages by preventive / basic / major / ortho.
  • Frequency limitations that actually matter: two prophys a year, bitewings, FMX intervals, crown replacement clauses — with last-service dates when the payer returns them.
  • Missing-tooth clauses, waiting periods, and ortho lifetime max flagged before you treatment-plan around them.
  • Real-time on-demand checks in under 30 seconds, and results written back into Open Dental so the front desk sees them where they already work.
Claim submission

Clean 837D claims, attachments included

The portal watches completed procedures in Open Dental and builds draft claims automatically. Before anything goes out the door, a per-payer scrubber checks the things dental payers actually deny on.

  • CDT-aware validation: tooth, surface, and quadrant rules per code — a D2391 without a surface or a D4341 without a quadrant never leaves your queue.
  • Attachments handled electronically: pre-op X-rays for crowns, perio charts for SRP, narratives where required — pulled from Open Dental's imaging and transmitted with the claim.
  • Predeterminations built in: send a pre-est through the same pipeline and convert an approved pre-D to a claim in one click.
  • Every claim tracked through clearinghouse acknowledgment to payer acceptance, with rejections routed straight into a work queue.
ERA & payments

ERAs matched, posted, and reconciled — not stacked up

Electronic remits arrive from the clearinghouse, get matched to your claims automatically, and post back into Open Dental's ledger. Your patient balances stay right without an afternoon of manual keying.

  • Line-level reconciliation: billed vs. allowed vs. paid vs. patient responsibility per procedure, with CARC/RARC adjustment codes captured on every line.
  • Auto-posting with judgment: paid-as-expected remits post automatically; short-pays and downgrades (composite billed, amalgam paid) queue for review instead of silently posting.
  • Underpayment detection: payments compared against your fee schedules and historical allowed amounts, per payer.
  • Paper-payer EOBs supported with an upload-and-key screen, plus an EFT-to-ERA report so deposits tie out to remits.
Denial management

Denials that fix themselves

Every rejection and denial is categorized by CARC/RARC code — missing attachment, frequency, subscriber ID, COB, timely filing — and routed into a playbook instead of a pile.

  • Auto-fix and resubmit: deterministic problems — a missing tooth number, a stale subscriber ID, a forgotten X-ray — are corrected from Open Dental data and resent without a human touching them. You enable each rule.
  • One-click fixes: the system proposes the correction (add a narrative, reorder COB) and your biller approves it.
  • Generated appeal letters: when a denial deserves a fight, the appeal is drafted from the claim data, narrative, and attachments — with payer appeal deadlines tracked.
  • Timely-filing guardrails: claims age toward their payer deadline in an escalating queue, and resubmissions are blocked past deadline with an appeal path suggested instead.

The other two headaches: the phones and the empty chairs

A phone you can't always get to, and a schedule you're always trying to fill. The AI front desk answers around the clock and books into Open Dental, while AI marketing keeps new patients coming — so neither one lands on your team anymore.

AI Assisted Front Desk

An AI front desk that answers every call, day or night

After hours, at lunch, or when three lines ring at once, the voice agent picks up — so a new patient never hits voicemail and books with a competitor instead. It talks like your front desk and works straight out of Open Dental.

  • Answers 24/7: after-hours and overflow calls handled by a natural voice agent that greets patients in your practice's name.
  • Books real appointments: checks live availability in Open Dental's schedule and books the visit — no double-bookings, no callback tag.
  • Verifies insurance on the call and captures new-patient intake from both the phone and a public online request-appointment page.
  • Every call handed to your team with a transcript and summary, so nothing is lost between the ring and the chair.
AI Assisted Marketing

A marketing engine that keeps the schedule full

An always-on marketing agent runs your new-patient campaigns, writes the creative, and captures every lead — then hands it straight to the front desk to book. You watch the schedule fill instead of managing an agency.

  • New-patient campaigns on Google and Meta, with ad copy and creative generated for your practice and location.
  • Leads captured and routed to the AI front desk the moment they come in — no form sitting in an inbox overnight.
  • Recall and reactivation sequences that bring lapsed patients back for the cleaning they're overdue for.
  • Attribution tracked all the way to the booked appointment, so you know which dollar brought which patient.

Works with Open Dental — connected in minutes

Therasoft Dental uses Open Dental's official cloud API. There is no VPN to configure, no server to install at the office, and nothing for your IT person to babysit.

  1. Generate an API key in Open Dental

    In Open Dental, go to Setup → Advanced Setup → API and create a customer API key. Permissions are scoped in Open Dental, so you control exactly what we can read.

  2. Paste it into our onboarding wizard

    Sign in, paste the key, and pick your providers and locations. That is the entire technical setup — one field, one paste.

  3. Synced in minutes

    Patients, insurance plans, appointments, and completed procedures sync automatically, and your first eligibility sweep runs the same night.

Open Dental remains your system of record for scheduling, charting, and the patient ledger. We write back only what belongs there: verified benefits, eligibility dates, claim status, and insurance payments.

And the tools around the cycle

Reports that answer billing questions

  • A/R aging by payer, patient, provider, and location (0–30 through 90+)
  • Clean-claim rate and denial rate by payer, CDT code, and provider
  • Net collection rate: billed vs. allowed vs. collected, with adjustment breakdowns
  • Denial analytics: top CARC codes, recovery rate, average days-to-pay by payer
  • Every report filters by date, location, and provider — export CSV or PDF, or schedule email delivery

Import and export without begging support

  • Demographics import with a column-mapping screen, validation preview, and duplicate detection — useful mid-migration from Dentrix or Eaglesoft
  • Claims-history import (837D or CSV) to seed your A/R and denial intelligence with prior data
  • Per-payer fee-schedule import for underpayment detection
  • Export demographics, claim detail, ERA data, and eligibility history to CSV, Excel, or raw X12 — including scheduled SFTP drops for your accountant
  • Full data return if you ever leave — it is your data, and our BAA says so

Run one agent, or all three

Start with the headache that hurts most and add the others when you're ready — the three agents share one Open Dental connection and work better together. During early access, pricing is set with each practice, per location, with no long-term contract.

Most start here

AI Assisted Billing

The insurance work, handed off

  • Nightly and real-time eligibility with full benefit breakdowns
  • 837D claims with per-payer scrubbing and electronic attachments
  • ERA matching and auto-posting into Open Dental
  • Denial management, auto-resubmit, and appeal letters
  • Predeterminations and full billing reporting

Early access pricing — contact us

Contact us

AI Assisted Front Desk

The phones, covered 24/7

  • AI voice agent answers every call, day or night
  • Books into Open Dental's live schedule
  • Verifies insurance on the call
  • New-patient intake from phone and a public request page
  • Call transcripts and summaries to your team

Early access pricing — contact us

Contact us

AI Assisted Marketing

The empty chairs, filled

  • New-patient campaigns on Google and Meta
  • Ad creative and content generated for your practice
  • Leads captured and routed straight to the front desk
  • Recall and reactivation sequences
  • Attribution tracked to the booked appointment

Early access pricing — contact us

Contact us

Groups and DSOs: all three agents run across every location, with centralized work queues and cross-location reporting. Ask about multi-location.

Frequently asked questions

Ready to hand off the busywork?

We are onboarding a limited number of Open Dental practices for early access. Tell us what hurts most — the insurance billing, the phones, or filling the schedule — and we will show you the billing, front desk, and marketing agents running on your own practice data.

Request early access

Or email us directly: hello@therasoftdental.com